Our returns policy is simple. If you have ordered the wrong size and require an exchange for another size or a different style simply send it back to LeatherScene, 7 Portway Close, Coventry, CV4 9UY with the original invoice and a covering letter as to what you now require.
Upon receipt of the same we will process your new order immediately (depending on stock) and debit or credit any difference in price + P&P. If an occasion arises where we are at fault for sending the wrong size, style, or faulty item we will of course refund any postage and post the new item back free of charge.
Refunds: On the rare occasion that we are unable to satisfy your requirements or the goods sent are not suitable please call 024 7647 0784, 10am - 4pm, 7 days a week, immediately after trying them. You will then be given a reference to return them by any post you choose.
Providing we receive them back in good condition with all labels still intact within 7 working days of you receiving them, the full purchase price of the item only will be credited to your account.
This does not effect your statuary rights.